Support
Contact
Email hello@teleprompterly.app with your iOS version, device model, and a short description of what happened. We typically reply within one to two business days.
Quick fixes
- Camera or mic blocked. iOS Settings → Teleprompterly → enable Camera and Microphone.
- Voice Follow quiet. Allow Speech Recognition and Microphone. Speak clearly near the cue line; switch to Speed or Drag mode if needed.
- Can’t save video. Allow Photos access (Add Photos) when prompted, or enable it in Settings.
- Subscription not unlocking. Use Restore Purchases on the paywall, confirm you are signed into the same Apple ID used to buy, then reopen the app.
Get the app
Billing
All subscriptions are billed by Apple. To change plans or cancel: Apple subscription help.